 |
|
|
1) All items in our catalogs are fully guaranteed from any defects. Products found to be defective within 30 days will be replaced with an identical item.
2) We sell only to our distributors. We do not sell to the general public or consumers. We are direct to business distributors.
3) For items that were ordered but are discontinued or out of stock, you will not be billed for the items. If an order can be partially filled, it will be shipped out to you, and we will notify you of any out of stock items and the re-stock date.
4) Orders can be placed via the Internet by submitting the on-line order form. You can also mail your order using the order form to L.C.F. Incorporated, 701 west 4th street, Erie, PA 16507 By phone at 1-814-434-4432. When ordering, please indicate the catalog number, quantity and item description.
5) If the total amount of the order is under $25 there is a $2.50 service fee. Items are shipped out of the warehouse within 24-48 hours of the order being placed. Allow 7-10 business days for delivery.
6) We accept checks, money orders, Visa, MasterCard, American Express and Discover credit cards. When ordering merchandise by check, allow 5 days for the check to clear.
7) Merchandise that is returned to us for any reason other than for replacement is subject to a 20% restocking fee. Supply items such as catalogs, flyer/brochures, order forms, price lists, software CD's are non returnable.
8) We ship via UPS 7 day ground. Because we will not know the actual shipping cost until the package is weighed and shipped, there is a 15% deposit (minimum $5) towards the shipping. We will credit or bill you for any difference between 15% and the actual postage amount. Air mail is 35% of the total order.
9) For drop ship orders, put your customers name and address on the order form and we will ship the order directly to your customer for you.
10) Any items that are being shipped to a different address need to be submitted as separate orders.
11) For your credit card and website setup please contact customer service at 1-814-434-4432. Email any questions to [email protected]
|
|
|
|
